Hi everybody,

hope the new year will find you ready for beauty.

For the first time in my experience on MD, I'm having an issue with a seller or, better saying, with how he attributes responsability for a package that was sent and never received.
I usually don't use Paypal buyers' protection because of how I've seen exchanges happening until now, but this time I regret the decision.
Is there a set of "common practices" listed somewhere?
I would like to see if such a case is described somewhere before taking any action.
Many thanks!
Luca