Paypal Buyer Protection for Sellers

Hello,
I am not a very experienced trader, but I have done some (successful) trades in the french market (audiofanzine) in the past using services like paypal F&F.
I get why there's a strong recommendation against using it to trade gear. There's basically no real guarantee for the buyer.

I had a person ask me recently if we could go through PP buyer protection, while I have nothing against it in principle, the policy states that the buyer has 180 days (!) to lodge a complaint. Thats's 6 months where anything can happen, and from what I read, "things" happen : apparently the system is commonly abused, with a skew favoring the buyer.

Seems to me these services transfer the risk to the seller. Correct me if I'm wrong, but I see little upside on my end, as a seller.

Question for experienced sellers : short of reverb (or looper in france which is down atm) : is there a less risky way to do payment while offering guarantees on both side ?
Thanks!

EDITED Monday December 22, 10:47

I personally do not sell anything without being 100% in control of what happens to the money I receive when selling modules, or anything online. There have been far too many instances, not just on MG, but worldwide, of people abusing the buyers protection system. There is a reason why sellers on Reverb only sell items "as is". If they don't, they risk having the money they received refunded to the buyer, and they will never ever see the item they sent them back.

Who in their right mind would agree on selling something to a stranger with the condition that if the person you sold it to can simply revert the transaction with very little effort, WITHIN 180 DAYS? That makes no sense to me.

I know we have recently had a few cases of a user having their account hacked and buyers getting scammed out of their money. However the only two things that really allowed for that to happen were 1; bad account security by the user and 2; bad account security practises by MG.

It is beyond me why we do not yet have 2FA implemented on MG. A marketplace with this many users really needs more security features to keep their users' accounts safe, because it is common knowledge that the majority of people have a very poor sense of what makes for good account security.

EDITED Yesterday, 03:08

However the only two things that really allowed for that to happen were 1; bad account security by the user and 2; bad account security practises by MG.

We allowed weak passwords, that was the problem. That isn't the case anymore. Also login, password forget, etc are now way better protected against bot attacks.

It is beyond me why we do not yet have 2FA implemented on MG. A marketplace with this many users really needs more security features to keep their users' accounts safe,
-- toptier

Something like 2FA will come but it has to be done in a way that won't annoy anyone. For most people MG is just a database to dragdrop modules around, they won't like to give away their mobile phone numbers or fumble around with 3rd party authenticator apps.

Something like 2FA will come but it has to be done in a way that won't annoy anyone. For most people MG is just a database to dragdrop modules around, they won't like to give away their mobile phone numbers or fumble around with 3rd party authenticator apps.

I totally get that, a user friendly platform is very important. Better password requirements unfortunately have been proven to often not be effective, because complexity results in users either forgetting their password or recycling their password frequently.

My take would be to require 2FA only for users who intend to sell on MG. This is a common requirement for any modern marketplace platform and I don't think it would be out of place for MG to also enforce this.