Hello,
I've been a member here for quite some time and have never had any issues. The only negative feedback I've ever received is from @yeaust because I declined a video call. I explained why I couldn't do it, but instead of respecting that, he chose to leave negative feedback.
I honestly don't care if he was previously scammed by someone else. That's unfortunate, but it has nothing to do with me, and I shouldn't be punished for someone else's actions or because he's upset about a past experience.
At the end of the day, it's my choice whether or not to take a video call. As far as I'm aware, there is nothing in the rules that requires users to do so, especially when the transaction is being handled through PayPal Goods & Services.
@modulargrid, I'd appreciate it if you could look into this and resolve the situation. Thanks.

-- Louni23

For clarification:
The reason I don't take video calls is because I've completed many online transactions over the years. In my experience, buyers who come into a deal already convinced they're about to be scammed often end up wasting a lot of my time with endless verification requests, only to change their minds and back out anyway.
Because of those past experiences, I choose not to do video calls. That's simply my policy, and I don't believe declining one is a valid reason to receive negative feedback—especially when secure payment methods like PayPal Goods & Services are being used.