Hi JDavidson1,
We just sent you an email with a few details. Unfortunately your Rosci was from a small batch which has an issue fitting into certain cases. We have been working hard to correct the error on our end and send everyone facing this issue a new Rosci. We appreciate your patience, and we really want you to have a great experience with Rosci :)
-Tristan and Liz

Tristan & Liz