I should note that this is all a tad vague. You give no actual, verbatim examples in a disagreement where the verbatim record might clear the situation up. Instead, your response is to troll Thonk, which of course will simply make your situation worse.
If you're going to lob crap at a longstanding and respected vendor, you'd better be willing to post ALL the details, not merely a sanitized one-sided screed. If there IS a problem, and you know about it, then I would think that you would want the modular community to know exactly what that is. But this looks far more self-serving and makes me think that the problem probably doesn't lie with Thonk.
So, if this is for real, explain.