Steve Grimley-Taylor (user Monobass on Muffwiggler) is flouting UK trade laws by refusing to refund my payment outside of the PayPal dispute i have had to open against his company Thonk Ltd (www.thonk.co.uk). This is all because he misread a comment i made in an e-mail and is now expecting an apology for a slight which wasn't even given. I am going to place this message in every forum i have access to, so that people can see that the company is operated by a person who doesn't have any concern for customer service, and believes it is ok to drag things out to cause distress and inconvenience to a repeat customer.
Do not buy from Thonk Ltd if you dislike these petty grievance practices and the way they disregard customer care.