Sadly have to report a negative experience with user @sugarfreedaddy as of 04 April 2026.
Collide 4 was purchased on 25 March. Price listed in EUR and seller location in Berlin, but seller's PayPal account was set up to receive PLN. I confirmed with the seller that this was how they wanted it before sending. Paid using PayPal goods and services (thankfully) and added the agreed on shipping costs plus 3.7% to cover fees. When seller was hit with exchange fees that left them short, they insisted that I send an extra EUR 20 via F&F (actually ended up being EUR 21.99 due to my getting hit with the exchange fees this time). Because the price for the module was still very good, I agreed to do this although I did express that I wasn't happy about it due to the listing having been in EUR.
Seller originally committed to shipping the module by 27 March at the latest. When I followed up on 28 March to request tracking details they promised a new latest shipping date of 31 March. I have received no responses to subsequent follow up messages and emails since 28 March.
Update as of 07 April 2026: It's been 10 days without any response from sugarfreedaddy via Modulargrid, email, or PayPal messaging. I've escalated a claim to PayPal and will continue to share updates here. I feel very lucky to have had buyer protection in place. I was about to use F&F (which I frequently do) but changed to goods and services at the last minute due to a little doubt being raised at the receiving PayPal account expecting a different currency from the listed price.
-- wont
Oh, sadly you posted this on 4th of April so I did not know. I also purchased the same Collide 4 module on 31st of March (the module is still on their sale list!!!). I have dealt with this seller before, a year ago or smth. and everything went smooth back then, so I used PayPal F&F this time. So it looks like the seller sold the same module to several buyers consciously.
Never heard back from the guy via ModularGrid, PP messaging and emails...